Company legal docs

Read the Terms & Conditions and Risk Disclaimer that apply to trading with us.

Find out more about our anti-money laundering checks and how we handle complaints.

Learn more about how we keep your funds and personal data safe when you're using our services.

Frequent questions

Do you have any questions

How do I contact the support team?

You can reach our support team any time through the Help Center or by opening a support ticket. Our team typically responds within one business day.
What should I do if I can't log in to my account?

Double check your email and password, and make sure your caps lock is off. If you still can't sign in, use the password reset option or contact support for help.
The platform feels slow, how can I improve it?

Try clearing your browser cache, disabling unnecessary browser extensions, and ensuring you're using an up to date browser version for the best experience.

How do I stay up to date with new features?

We announce new features and improvements through our roadmap page and email updates, so keep an eye on both to stay informed.
Can my company request a custom plan?

Yes, get in touch with our team through the contact page and we'll be happy to discuss a plan tailored to your needs.
How do I manage my account settings?

Account settings can be managed directly from your dashboard once you're signed in, including security, notifications and preferences.